FAQs

Home FAQS

Simply browse our collections, add your favorite frames to the cart, and proceed to checkout. You’ll receive an email confirmation once your order is placed.

No, you can purchase non-prescription lenses as well. However, if you require vision correction, you’ll need to upload a valid prescription during checkout.

Orders are typically processed within 1–2 business days and delivered within 5–7 business days. Custom prescription lenses may take a bit longer.

Yes! Once your order ships, you’ll receive a tracking number via email so you can follow its journey right to your door.

Yes, EveryEye offers a 1-year warranty on all frames against manufacturer defects. This does not cover accidental damage or loss.

Currently, we do not process insurance claims directly. However, we provide detailed invoices you can submit to your insurance provider for reimbursement.

Our frames come in a variety of sizes. You can check frame dimensions (lens width, bridge width, and temple length) on each product page for a better fit.

Yes! If you prefer to install your own lenses later, you can purchase the frames alone without prescription or non-prescription lenses.

Absolutely! You can choose blue light blocking lenses during checkout — they help reduce eye strain from screens and are available with or without a prescription.

You can email us at support@everyeye.ca or send us a message on Instagram @everyeyecanada. We typically respond within 24 hours on business days.

We accept all major credit/debit cards, PayPal, and other secure payment gateways. Your information is protected with industry-standard encryption.

If your order hasn’t been processed yet, we can assist with changes. Please contact our team immediately after placing your order.

Yes! Digital gift cards are available in different denominations and make the perfect gift for friends or family who love stylish eyewear.

Most of our designs are unisex, but we also offer style-specific collections for men and women. Check the product description for guidance.

Yes, simply log into your account, visit your order history, and click “Reorder.” If the model is in stock, it will be added to your cart.